Our Warranty

 

Warranty Coverage

We will supply all labor and material to correct any peeling, bubbling, or other failure, of paint and/or wallpaper due to any unforeseen workmanship defects within a period of two years after the work has been completed.

Documents Required

You are most likely in our system so just tell us your name and what the problem is. If we can not find you there please send us a copy of your past invoice.


Warranty does not cover damage from:

  • Knots or sap in wood bleeding through the paint

  • Fading and/or damage due to normal wear and tear, abuse, weather, or accidents

  • Abrasive cleaning, pressure washing, or use of chemical cleaners

  • Nail pops or cracks caused by expansion and/or contraction due to house settling and/or moisture levels

  • Rotted wood / structural defects

  • Water damage / moisture intrusion / mildew / mold

  • Failure of previous paint coatings

  • Peeling / blistering in customer-supplied paint

Caulking Separation

Severe separation of caulking from newly installed wooden crown mouldings, baseboards, and/or other frames are not issues of workmanship and are not covered under the warranty.


Cracks

Cracks will be properly prepared as indicated at time of job, but will not be covered under our warranty.


Areas not covered in our warranty:

  • Exterior varnished surfaces

  • Decks

  • Stairs

  • Window sills

  • Fences

  • Any horizontal surface where water regularly pools


Report a defect

Click the button and contact us. We will inspect the affected areas and perform the necessary repairs if the defect is classified as a workmanship error.

Sorry for the inconvenience!

Note: When colour matching, it’s is not always possible to find a perfect match when making repairs.